Dashboard

Total Complaints
1,248
12% this week
Critical / High
156
8% this week
In Progress
320
5% this week
Resolved
772
15% this week

Complaints Overview

Daily triage inflow across all wards

4003002001000
10 May11 May12 May13 May14 May15 May16 May

Top Categories

Departmental grievance breakdown

1,248Total
Road Damage
42%
Drainage
22%
Street Light
15%
Garbage
12%
Others
9%

Recent Complaints

Triaged grievances pending resolution

IDTitleCategoryLocation & ClusterPriorityStatusSubmitted OnAction

Priority Distribution

Severity rating categorization

100%Triage
Critical (9-10)
18%
High (7-8)
32%
Medium (4-6)
30%
Low (1-3)
20%

AI Insights

Automated spatial & trend intelligence

Most complaints are from MG Road, Lajpat Nagar, and Tilak Nagar areas.

Road damage complaints increased by 25% this week due to post-monsoon asphalt wear.