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AI-Powered
Grievance Redressal
& Triage System
Submit issues in your area via text, voice or image. Our AI will analyze and route it to the right department for faster resolution.
Real-time Triage: < 2.4s
• Spatial Clustering: 50m radius
• Human-in-the-Loop
Broken road in front of my house
Photo Evidence
0:14
MG Road, Delhi
AI Analysis
Category: Road Damage
Department: PWD
Priority: High (8/10)
Status: Assigned
How It Works
From civic hazard capture to municipal field resolution in 4 automated, transparent steps.
1
Submit
Submit your complaint using text, voice or image with location.
2
AI Analysis
Our AI analyzes the issue, extracts details and determines priority.
3
Auto Route
Complaint is routed to the right department automatically.
4
Resolution
Officers resolve it and you receive real-time updates.
Impact at a Glance
Real-time civic performance metrics across participating municipal corporations.
25K+
Complaints Resolved
120+
Departments Connected
98%
Satisfaction Rate
24/7
Smart Monitoring